What are personal guarantees and why have them?
When getting a merchant account, many payment processors will ask for a personal guarantee. There are some cases where this may not happen, for example in businesses that have been around for many years or a business that is very low risk. It is understandable to feel a little uneasy when signing a personal guarantee. […]
Reasons why higher credit card fees are charged
There are a number of different methods that payment processors charge for credit cards. Behind these pricing methods are costs which vary depending on numerous factors. It’s important for you to understand why sometimes higher fees are charged to you as a merchant. This can help you plan better and also reduce costs. Premium cards: […]
Values vs Principles in Business
It’s important to have both values and principles in your business. It allows you to build a strong culture and therefore wield the benefits of a strong culture: strong brand identity, gelled team, and consistent actions. We clearly state our values and principles to be transparent. So you know what you’re going to get. Values […]
What small businesses need to know about PCI Compliance
PCI is an industry standard set by the PCI Security Standards Council. PCI stands for Payment Card Industry. Essentially, it provides a set of things that every business needs to do if they are involved with credit cards. Merchants, software developers, payment processors, etc all need to pay attention and abide by PCI standards. It […]
The best payment processors
It is tough to determine the best payment processor. All merchants want the best and the best really depends on your business. We believe the main criteria to determine the best merchant services provider (payment processor) are the following. Customer support: At some point, you’ll need to call customer support, they need to be available, […]
The way to reduce chargebacks
Chargebacks are a pain. If you get a chargeback, it means a customer of yours has got to the point where they don’t believe they got the product or service they paid for. So they complained to the credit card company and got their money back. A great goal is to reduce and hopefully stop […]
What you need to know about Payment Processing
Type of Credit Cards Merchant account providers generally combine Visa, MasterCard and Discover as a standard offering. American Express deals directly with merchants to create an account, but we can help set that up too. There are, of course, other credit card networks even though the “big four” are the majority. Cards like JCB and […]