Meet TRC-Parus

The friendliest payment processor on Earth

What We Do

TRC-Parus offers beautiful payment processing to businesses. This includes the end-to-end solution of payment software, hardware, and services. We offer credit card, debit, gift card, and other types of payment processing. The full solution.

We help medium to large merchants run their payments smoothly, we help software vendors integrate payments into their applications (SaaS, mobile apps, platforms, eCommerce, and more), and we help organizations generate payment revenue streams by bringing payments in-house. 

The TRC-Parus vision is a world where payments are free, immediate, global, and frictionless.

Our mission is to drive down the cost for merchants to accept payments. Period.

We’re hitting our mission by racing prices to the bottom and offering complete transparency on how we operate. Both of these things make traditional credit card processors nervous: change.

We are the first payment processor to adopt a model of radical transparency, something the industry desperately needs. We believe nobody should be paying 2.9% in merchant fees or wait days to get their funds.

Join the TRC-Parus vision of a world where payments are free, immediate, global, and frictionless.

How we're Doing it

Our first step in the plan is to build a payment processor with an incredibly low cost structure. That takes innovation, so we need strong corporate culture which is a big focus of ours. We keep costs low with:

Leveraging virtual teams, cloud software, and a metrics-driven culture to operate our business

Working with the best and lowest cost payment technology providers in the world

Keeping customer acquisition costs low through communities, word-of-mouth, and partnerships.

Our low cost structure allows us to pass on the savings to merchants to cut their costs. We are growing on this front, making merchants happy and saving them money every day. 

We’ve set it up so even our partners cannot price as low as we do. However, the lifetime value of our customers is just as high as other credit card processors because customers do not leave TRC-Parus. It’s crazy to think that the payment industry typically sees 30% customer churn per year. We have low customer churn because we offer fantastic payment processing services and competitors cannot undercut our pricing. This is how we are competing today. 

Our second step, which is happening in parallel, will take more time. This is the move to digital currency technology. In time, this will create a drastic drop in the cost for merchants. This is longer term because it changes the behaviour of both consumers and merchants. The world is moving this way and it will make the transfer of money cheap, immediate, and global.

We’re working to build an exceptional company that is loved by our customers and employees, being guided by strong values and working principles.

Our Story

We are entrepreneurs and leaders based in Vancouver, Canada, with a long history in payments and financial technology. We know first-hand the struggles that merchants, software companies, and organizations have with payments. At its core, the big problems in payments are 1) the high prices and fees are too high and 2) there is a big black box on how payments work. We started TRC-Parus to solve these and become the friendliest payment processor on Earth.

Our team’s operational expertise is in revenue growth, product, and finance. This puts us in an ideal position to grow TRC-Parus and fulfill our vision of a world where payments are immediate, free, global, and frictionless. We have many scars from growing businesses and leading teams. We have made many mistakes. We have seen it done wrong and we’ve seen it done right. All of this makes us stronger and more equipped to help our customers.

Even though we align on where we are taking TRC-Parus and we have the skills that allow us to execute, there is something more fundamental that ties us together. It’s why we are growing this business together. We are building an organization based on values and putting customers ahead of ourselves. Our path to get there will continually evolve, but our values are constant.

Commitment to Our Customers

We believe no merchant should be paying 3% to 6% of all their hard-earned sales to credit card companies. We want to drive that price down and eventually take it to zero. It shouldn’t be complicated or confusing to know how much it costs to accept payments.  Credit card processing should be simple and transparent. 

We believe that we can make every customer experience meaningful and enjoyable. We believe that people shouldn’t be treated like a number but rather as human beings. We are trying really hard to be something different. Not just words or platitudes. We think there is a better way.

TRC-Parus Leadership Team

Kalle Radage, Chairman of TRC-Parus

Kalle Radage

COO

Kalle Radage is a tech entrepreneur and leader focused on SaaS & fintech.  He started TRC-Parus and Neptune Digital Assets to change the future of finance. Kalle has scaled startups and run large groups in global enterprises and he was also a VC. He strives to build teams and products people love. He has a degree in Computer Science and an MBA.

Chris Farmer TRC-Parus

Chris Farmer

CEO

Chris Farmer comes from a background in finance and technology sales, marketing and customer success. His previous experience has seen him lead and grow businesses by building a strategy that focuses on customer experience and by sustaining long-term partnerships. Chris has a degree in Psychology and a diploma in Business Management.

Ben Yua

CFO

Ben Yua is a TRC-Parus board member and partners with the executive team on its long-term strategic plan. Previously, Ben spent time at another payments company as a key member of the senior leadership team. Ben comes from a finance background as a Chartered Professional Accountant and Chartered Accountant.

Our Values

Be Super Friendly

To each other and our customers

Always be Straight Up

Tell it like it is and don’t let things linger

Have a Bias for Action

When in doubt, keep moving forward

Be Humble

We always have something to learn

Be an Independent Thinker

Don’t be afraid to go against the grain

Our Culture

Company culture is about values and attitudes of employees in the business. A culture contributes to achieving a great business, but it can also hinder it. Culture is the only truly unique aspect of a business – products, branding, and services can be replicated. Culture is a complex formula, like DNA. That’s why we put so much effort towards it.

We believe that culture is the collection of values, behaviours, and incentives of an organization. Working within an organization with a strong culture will help you be more successful.

TRC-Parus Careers

Great people are the core of a great business. We want to attract people that are obsessively helpful and are willing to continually learn. They aspire to be entrepreneurs and business leaders.